Evaluating the Need for Portal Upgrades
Capgemini’s Portals Index demonstrates the value and return from enterprise portal initiatives. It provides industry-specific comparisons of portal strategies and implementations, including linkage to a proof-of-value toolset that allows clients to gauge anticipated benefits.
The Index is based on a collection of responses from executives of various industries on such topics as:
- User experience
- Self-service capabilities
- Portal infrastructure and resources
- Enterprise integration and lifecycle costs
Capgemini’s portal specialists apply an interpretive scoring method that measures a client’s responses on two dimensions, Operational Effectiveness and Connectivity. Upon detailed analysis, the Index helps guide formulation of a strategic Portal solution that meets the specific needs and goals of the business.
