Gloucestershire County Council and Capgemini Use an SAP Implementation as a Springboard for a Wider Cultural Transformation
Get the Flash Player to see this player.
The process of driving out inefficiency is now very much underway at Gloucestershire County Council where the technology is being optimised and a serious improvement and reduction in the funding gap has been made possible.
A Successful Collaboration Between Gloucestershire County Council, Capgemini and SAP
When Gloucestershire County Council sought to use a major SAP technology implementation as a springboard for a wider transformation of process and behaviours, Capgemini was brought in to provide not just the technology but the consulting expertise and transformation capabilities that would ensure the project’s success.
The Council had been operating with a number of old systems that were not good value to maintain. In addition, the senior executive knew that some of the biggest organisations in the world used integrated business systems for strategic functions, such as procurement, something that was really important for the Council. CEO Peter Bungard says: “We were good at the large contract stuff but frankly needed to catch some of the commodities buying and we knew that our financial situation was getting bad and we needed to take some money out of this.”
Having chosen SAP as the business platform that best matched the Council’s needs, Capgemini was identified as the organisation to support the implementation because they looked at a business change and business transformation process, rather than just a technology solution.
Capgemini’s Expertise
Capgemini worked with the GCC team both on designing and implementing the technology solution and on coaching, managing change, and transforming processes and ways of working. A series of workshops supported the journey – enabling knowledge transfer, helping difficult decisions to be addressed and speeding up the whole change process.
This interview is the second in a series presented by Michael Portillo, an advisor to Capgemini and former Member of Parliament.
Learn More
Learn more about Capgemini’s work in the Public Sector.
