Cap Gemini Ernst & Young wins PricewaterhouseCoopers Contract for Nationwide Desktop Support
16 April 2003
Cap Gemini Ernst & Young UK plc has been awarded a three-year multi-million pound contract to support PricewaterhouseCoopers’ entire desktop IT infrastructure across the UK designed to deliver important benefits in service levels and technology transformation as well as significant cost reductions.
Cap Gemini Ernst & Young will provide an integrated service including provision of desktop computers, asset management, hardware maintenance, help desk and on-site deskside support for the current base of 17,300 active users across the UK. The service starts on 1st July following a period of transition from the existing support arrangements which are based on a mixture of internal PwC staff and a number of external service providers.
Bob Miller, UK Vice-President of Cap Gemini Ernst & Young, said: ‘I am delighted to have secured this contract which extends our relationship with PricewaterhouseCoopers to include the provision of an integrated end to end desktop support service. Our experience shows that PricewaterhouseCoopers demand the highest standards of quality and effectiveness and I am confident that Cap Gemini Ernst & Young’s capabilities and service offers in this field will deliver to PricewaterhouseCoopers the benefit and value expected from this important contract.’
The new contract involves the transfer of 83 people currently providing the service at 31 PwC locations to Cap Gemini Ernst & Young under TUPE arrangements. From 1st July the service will be delivered from Cap Gemini Ernst & Young service centres in Birmingham, Rotherham and Inverness.
-ENDS-
For further information, please contact:
Emma Giles, Media Relations Manager
Tel: 0870 904 5814
Email: emma.giles@cgey.com
Notes to Editors
About Cap Gemini Ernst & Young
The Cap Gemini Ernst & Young Group is one of the world’s largest
providers of Consulting, Technology and Outsourcing services. The
company helps businesses implement growth strategies and leverage
technology. The organisation employs approximately 52,700 people
worldwide and reported 2002 global revenues of 7,04 billion euros.
More information about individual service lines, offices and research
is available at www.capgemini.com
About PricewaterhouseCoopers
PricewaterhouseCoopers (www.pwcglobal.com) is the world’s largest professional services organisation. Drawing on the knowledge and skills of more than 125,000 people in 142 countries, we build relationships by providing services based on quality and integrity.
Unless otherwise indicated, PricewaterhouseCoopers refers to PricewaterhouseCoopers LLP a limited liability partnership incorporated in England. PricewaterhouseCoopers LLP is a member firm of PricewaterhouseCoopers International Limited.
